Shop Reviews & Testimonials - Dale & Ron's Auto Service Inc

I was having noises that appeared to be steering related in my older Toyota truck. It was diagnosed as a power steering rack leak. The part was replaced but continued to make noise. Rick suggested that air bubbles and an additive would over time, resolve the noise. After one week the additional power steering fluid was added and the noise diminished significantly. They offered to clean the screen in the PS resirvoir if the noise does not go away entirely. I was very satisfied with their diagnostic skills and their willingness to work with me toward a resolution of the steering issues. Ron A. rateabiz.com

They always complete the work on time. Its always fixed right the first time. It never costs me more than they estimated. I can trust this business is only doing necessary repairs. Millie, W. rateabiz.com

The most important thing for me when is it comes to an auto repair shop is trustworthiness. I have no doubts about the owner's honesty at this shop. Rick is honest above all else and that is an amazing feeling in this day and age. Another very important thing is responsibility. Rick and his shop take responsibility by backing their work 100%. The shop is simply a great Lawrence location to get your vehicle work done. Thanks to all of you at Dale & Ron's for your example and service. James B. Rateabiz.com

Rick is incredibly professional and polite and always makes me feel welcome at Dale & Ron's. I am never talked down to, like some other garages I've been to, no matter how dumb my questions may be. I've been taking my car there for over 10 years and my automotive problems are always taken care of. I can count on the mechanics there to really know their stuff. Yes, I would recommend Dale &Ron's to anybody.

I went to the Shop three to four times in two months, and so appreciated their business, I will recommend them and head back for more, professional, prompt and expedient. Dan M. -rateabiz.com

I love using Dale and Ron's. Really friendly guys that I trust. Rick is always happy to explain exactly what work they are doing and why. HIghly Recommend. Brandon D., rateabiz.com

Rick and staff are always happy and full of smiles. 5 star recommendation form Linda J. -Rateabiz.com

Being new to Lawrence, I was unsure on who to go to for auto places. After calling everyone about quotes for a strut replacement & alignment, Dale & Ron's price was $200 lower than all 5 places that I called. They were able to finish the job no problem.

I have been a customer of Dale & Ron's for over a decade and have had work done on numerous cars. They have done everything from changing spark plugs to replacing an engine/transmission for me. I have always been pleased with the results and they have always advised me of the options to fix, giving me a price before the work is done and explaining what they would do. If you ask, they'll show you exactly what they did after the work is done as well. There have been a few times over the years where they have not charged me for diagnositc work (depends on how involved it is) and they have also looked at cars that I was looking to buy to see if they were mechanically sound or not and did not charge me for that either. (One car I ended up not buying based on their recommendation - they found a couple of leaks that I didn't know about). All in all, I trust my vehicles with Dale and Ron's auto repair shop in Lawrence, KS above all other mechanics. You usually have to wait at least a few days to get in, which to me is another sign that they are good. -A Google User

These guys are awesome, there's a reason they're so busy. My 96 infiniti finally gave out on me so I took it in for them to inspect--all I had to do was drop my keys off in the nightbox and they called me in the morning. They kept it for two days, inspected it, drove it around, and we came to the mutual agreement that it was time to scrap it. I went in to go pick it up and THEY WOULDN'T ACCEPT MY MONEY. They had done me a solid and I felt they deserved payment but they wouldn't take my cash. You ever hear of any mechanics doing that? Take your vehicle in to this auto repair shop in Lawrence, KS, you might have to schedule a few days in advance though, they are definitely busy. -Nic Langford

We've been taking our vehicles (sedan and truck) to Dale & Ron's for 5 years now and the service has always been excellent. The quotes are always spot on, the final price always matches the quote or is even lower than the quoted cost. Rick (manager, owner?) who mans the office as well as (quite literally) getting his hands dirty, is incredibly helpful and polite. He saves the parts that are replaced to show you what was done and he'll even pull out a schematic of the vehicle to explain where the work was done, why, and how it affects the performance of the vehicle. The staff has never been anything but helpful.