Shop Reviews & Testimonials - Dale & Ron's Auto Service Inc

Bob Sorber

Customer Review

★★★★★

We inherited a car that had been parked for over five years. Had it towed to Dale and Ron's. Dale and Ron's inspected and repaired the car. It ran flawlessly returning 1000 miles to North Carolina.

Rosemarie Hanson

Customer Review

★★★★★

The best work and friendly people! I felt confident that my auto is taken care of and returned to me as soon as possible! Great work .

Robyn McPhail

Customer Review

★★★★★

I took my car to Dale and Ron's for the first time ever today. They were recommended to me by Auto Electric on Haskell, who I have trusted several times when my car had needed electrical work. I am impressed and am happy to have found a mechanic I can trust. When Rick called me this afternoon with a quote for 3 new pulleys, a new alternator, and 2 new belts, I told him to move forward with the repairs. They were able to get my car done the same day. When I went in to pay, he said the total was more than what he had quoted over the phone, but he was only going to charge me what he originally told me. Color me impressed. Thank you, Dale and Ron's, my 10-year old car runs like it did when I got it 6 years ago!

Richard Ramos

★★★★★

Hey, this is Richard, my dad used Dale & Ron’s, and now my family uses Dale & Ron’s. I know I can trust Rick and his team, time and time again they take care of all my auto needs. I know they have my best interest and safety in mind when they service our cars/SUVs. I do not buy new vehicles, but when I am looking at buying a used one, I always run it by Dale & Ron’s for their expert opinion. I have used them all my life and I will continue to in the future. I highly recommend Rick and his team, give them a try. Thank you, Dale & Ron’s, you are my go-to guys, stay safe!

Brett Johnson

Customer Review

★★★★★

It's rare to find a company with the integrity of Dale & Ron's these days. As a parent of a KU student that lives far away, I found myself in tough spot with daughter's car that threw a rod bearing but I wasn't there to help with a significant project, needless to say. The dealership quoted astronomical rates to replace the engine, which I could not afford. After calling around, I found Dale & Ron's to help me through my challenges. Rick was amazing. He helped me weigh my options, found a motor, educated me on the process, quoted a project and was setup to do a motor swap. When I went to tow the car from the dealership to Dale & Ron's they matched Dale & Ron's price and followed Dale & Ron's lead on the solution. I felt terrible about flaking on Dale & Ron's after they helped me so much. I offered to compensate them for their time at their hourly rate ... they refused. They wouldn't take my money and simply said "send your daughter to us for future maintenance", which I will most assuredly do. The team at Dale & Ron's is all about doing the right thing - rare in this world.

Always a great experience at Dale & Ron's. They are trustworthy and friendly. - Kay R. (5 star review on Google)

Great and friendly people. I would trust them with all of my automotive needs. - Jason S. (recommended on Facebook)

We have used this shop for years. Always honest and great value. Highly recommend. - Susan C. (5 star review on Google)

The folks at Dale and Ron’s are honest and priced right. They’re going to be upfront about costs and won’t try to sell anything you don’t need. Plus, the staff at D&R’s are incredibly helpful, decent, and just plain nice. Can’t recommend them enough! - Daniel C. (5 star review on Google)

Fantastic advice and service as usual! - Karen C. (5 star review on Google)

The very best service imaginable and great pricing! - David L. (5 star review on Google)

Rick is the best! Wonderful customer service. Professional work and I never have to wait long for the repairs to be completed. Will always use them for automotive issues. - Benjamin M. (5 star review on Google)

Love the honesty, communication, and quality service! Thanks, Rick! - Philip B. (5 star review on Google)

Our air conditioner gave them a particularly hard time with lots of little leaks, but they worked on it until they got it fixed. - Joy R. (5 star review on Gooogle)

Always honest, price conscious, and timely. - Marci S. (recommended on Facebook)

Great customer service. Love that they treat us with respect and never pander. Great experience every time! - Stephanie W. (5 star review on Google)

Very affordable and friendly. - Sarah H. (4 star review on Google)

I appreciated Rick's customer service. He was very thorough and answered all my questions. Thanks so much. - Janine C. (5 star review on Google)

Amazing shop with a top notch staff. Dale & Eddie are two of the smartest technicians out there. Highly recommend them! - Megan H. (5 star review on Google)

Fast, fair, and friendly service . Won't go anywhere else! - Aubrey K. (5 star review on Google)