We've been taking our vehicles (sedan and truck) to Dale & Ron's for 5 years now and the service has always been excellent. The quotes are always spot on, the final price always matches the quote or is even lower than the quoted cost. Rick (manager, owner?) who mans the office as well as (quite literally) getting his hands dirty, is incredibly helpful and polite. He saves the parts that are replaced to show you what was done and he'll even pull out a schematic of the vehicle to explain where the work was done, why, and how it affects the performance of the vehicle. The staff has never been anything but helpful.
They are always busy which is a testament to their work. Yet, somehow, their turnaround time is more than reasonable. Never had to leave a vehicle with them for more than a day or two at the most. Usually can get the auto back same day.
They've never done more work than was necessary. If a subsequent repair is discovered, they always call to inform you of what needs to be done and how much it will cost. They do not perform extra services without client consent.
I highly recommend Dale and Ron's Auto Service. You can trust them, I do. -K.M.
Thank you for visiting Dale & Ron's Auto Service Inc in Lawrence, KS. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer.
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